Wave Report

The Forrester Wave™: Social Listening Platforms, Q3 2018

The 10 Providers That Matter Most And How They Stack Up

August 21st, 2018
Jessica Liu, Principal Analyst
Jessica Liu Principal Analyst
Arleen Chien, null
Arleen Chien
With contributors:
Brigitte Majewski , Miriam Oesterreich , Christine Turley

Summary

In our 40-criteria evaluation of social listening platforms, we identified the 10 most significant ones — Brandwatch, Crimson Hexagon, Digimind, Linkfluence, NetBase, Sprinklr, Synthesio, Sysomos, Talkwalker, and Zignal Labs — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2C marketing professionals make the right choice.

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